Johns Hopkins Facilities & Real Estate

The Johns Hopkins Facilities and Real Estate (JHFRE) team is here to assist you with any inquiries, concerns, or feedback. We value your input and strive to provide prompt and helpful assistance.

Please contact us if you have a service request, emergency, or question for any of our JHFRE departments. We look forward to servicing you and your facilities, capital projects, transportation, real estate, and sustainability needs.

Submit a Service Request

Need to submit a maintenance service request with our facility operations team, start a project with our capital projects & planning team, or submit a transportation request?

Report an Emergency

Homewood Campus Customer Service Center


Mon – Fri, 7:30 a.m. – 5 p.m. 410-516-8063
All other times – JHU Security 410-516-4600

Our maintenance services focus on the Homewood campus and nearby buildings, but you can contact other Johns Hopkins campuses for maintenance requests and general questions.

Email Us



Office of the Vice President [email protected]
Capital Projects & Planning [email protected]
Facility Operations [email protected]
Office of Sustainability [email protected]
Real Estate & Property Management [email protected]
Transportation Services [email protected]

You can also send us a question, comment, or concern using our JHFRE Feedback Form.

Mail or Visit Our Office

Johns Hopkins Facilities & Real Estate
3910 Keswick Road, Suite N3100
Baltimore, MD 21211

Visitors must check in at the security desk upon entering the building. Please be prepared to show a photo ID and provide your vehicle and tag information.